Don't have a VM wall plug, but have one of the old NTL ones. No internet - Green flashing internet light. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. on 30-11-2022 19:19. If the Hub is slowly flashing green, it’s in the process of downloading a software update. . Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Flashing green: The Hub 3 is establishing a connection to the internet. Green flashing base light for hours, no internet. We would like to show you a description here but the site won’t allow us. It means that your router is connected to the internet and is transmitting data successfully. . Check your Hive Hub is placed correctly by following the guide here. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Hello. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. But in most cases, a green light will mean something else depending on which light is green. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. The Virgin Media Hub 5. A power adaptor to plug into the Stream box and a power socket at the wall. Turn off your TV and your set top box for about 30 seconds and turn back on. Settling in. Hi, Having issue with the router with wifi symbol showing solid green and flashing green bar at the bottom. If it’s off, you don’t have an internet connection. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Phone. Solid green: The Hub 3 is connected to the internet. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. We would like to show you a description here but the site won’t allow us. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. We get a constantly flashing green light, which means it's trying to get an Internet connection. I have logged in to the routers settings and nothing looks untoward there. After it, navigate to the Admin settings and restart your Virgin Box. This means there’s an issue with the cable connections. Now, disable both WPS options and click on save. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5’s lights are on the bottom. Thanks for taking the time to contact us via the Community. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. We would like to show you a description here but the site won’t allow us. If it has. Flashing White – Connecting to Virgin Media network. Please check this setting and enable cookies (if disabled)0800 953 9500. We have a flashing green light, and a solid green WiFi light. If you’re using a splitter, make sure that’s firmly. Virgin Media. Red Light. Telewest wall socket: no visible power to be switched on. Step 2: Go to the Home screen and select ‘Settings’. can please look into this. Options. Virgin Media has four different routers depending on when you became a customer and the type of broadband. You don't need to call. It has been working great before, and nothing in the house has changed recently. (Beginner’s Guide) By Graeme November 10, 2023 Internet Your Virgin Media router uses LED lights to tell you about the device’s current state. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. You will see a solid white light ring if you have a Hub 4. If so try two things. WiFi Light. Power Light: This light will be blue when the box is switched on. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. It was a black screen with the info that the channels were updating etc. We would like to show you a description here but the site won’t allow us. Make sure that the cable is well connected to the splitter. 83 per day if we don’t install your services on the promised day until installation’s completed. I then did a pinhole reset which it. hub 4 started flashing white, and keeps cycling from solid, to flashing. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. Recording in progress. Home Phone. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. We would like to show you a description here but the site won’t allow us. Ganzino. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. We would like to show you a description here but the site won’t allow us. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. We have had a Hub 3 for a year with no problems. It is an electrical surge suppression device & should not be removed. Got home from work and the hub is flashing a yellow/green colour. If the Hub is working okay, just leave it. After many resets the broadband would start again then a few hours/days lose the signal. My TiVo box tried to run an update. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. Thank you. my wifi went down suddenly last night and hasn’t come back since. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. All lights flashing: Bad hard drive: Replacement hard drive kit or TiVo Repair Service: TiVo Roamio Series5 (4-tuner) TCD846500 TCD846510 TCD846000 (Ignore B or P after model number. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. If it doesn´t happen more times, it might be a temporal limited problem and might be normal. We would like to show you a description here but the site won’t allow us. Flashing Red – Updating firmware. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. A red light means an issue with your connections even though the Hub is on. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Check for a known local fault on 0800 561 0061 - it is an automated service. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. The Wi-Fi light: If this is blinking or solid green,. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. I have followed the help tools by rebooting the tv box, I have c. Options. The information provided by some here isn't quite correct. 23 April 2009 at 1:34PM in Broadband & internet access. Super hub - Status lights and control buttons. If it’s not a technical issue you need help with then we’re here to support you on. Then relocate it to halfway between the hub and the blackspot. To address this problem, follow these steps: Turn off the router. In your Stream kit you’ll find everything you need to get the Stream box up and running. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Thanks for that. Hey. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. 2. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. This’ll only take a few minutes,. We would like to show you a description here but the site won’t allow us. Remember: Once the Hub is reset, it will. how can i get a co; Modem lights all on. This light flashes green when the Hub's downloading a software update. MBBBear. We would like to show you a description here but the site won’t allow us. Doesn't matter where I plug it, near or far from the router. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. We would like to show you a description here but the site won’t allow us. As you connect the power supply to the wall and to the Hub, make sure that it is tightly connected. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. The power light of the Virgin Media Hub 3. I've tried removing/replacing batteries, reboot using TV+rewind and resyncing with TV+0 but nothing is working, I am just getting a continuous white flashing light for a few minutes then nothing. Sunday morning it worked for a few minutes and then stopped as well. I'm not sure what else i can do to fix this any help would be amazing. We would like to show you a description here but the site won’t allow us. TFTP/recovery blink (issue with bootloader) RAPID BLINK LOOP. Just keeps resorting back to flashing green. Today I've received my hub 5 and green light is flashing for few hours now. Virgin Mobile. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. This should pair your remote and your box together properly. The service status in our area shows no issues. We would like to show you a description here but the site won’t allow us. Some users on the Forums are reporting days to complete for whatever reason. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Blue flashing light happens during the provisioning stage on a reboot. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. We would like to show you a description here but the site won’t allow us. Suddenly this morning we have a green flashing light with no internet. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 14-04-2023 15:38 - edited 14-04-2023 15:41. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We get a constantly flashing green light, which means it's trying to get an Internet connection. We would like to show you a description here but the site won’t allow us. In response to Georgiahx. Internet LED. Have followed the instructions to the letter on set up and it is not working. on 07-01-2023 13:02. if i ho. No downtime reported in our area either. on 12-09-2023 09:08. You can use a pen or paper clip to do this. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. Your CMTS provider, Virgin Media, must reset the connection. However, if you see a red light, it means that there is a problem with your internet connection. A flashing green color means the device is downloading a software update. Options. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. Light is steady when a phone call is in progress. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. We would like to show you a description here but the site won’t allow us. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. The green light might be flashing because of a faulty link. Spoke to Virgin and they undertook some checks and advises that the modem is trying to. called customer svc who are sending a pod. White. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. For a brief period, press. Aug 02, 2023. ) 3 times, nothing. We would like to show you a description here but the site won’t allow us. Make sure all cables coming into and out of the Hub are pushed in firmly. We would like to show you a description here but the site won’t allow us. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. Any help greatly appreciated. I have also fairly recently moved up to 650Mb broadband to combat these issues. 5x red flashing light. We would like to show you a description here but the site won’t allow us. Text from Virgin confirms my "kit has been activated". We would like to show you a description here but the site won’t allow us. 2 COLOR LEDs FOR STATUS INDICATION A. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. It may also flash green when the Hub is performing a software update. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. Thanks. Been on for more than 24 hours and have had 3 frustrating calls with Techs who have reset and told me I'd be good to go in 30 mins and. We have a flashing green light, and a solid green WiFi light. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. We would like to show you a description here but the site won’t allow us. 0, next to where you connect the power cable is a small power switch. We would like to show you a description here but the site won’t allow us. Red power light on the Virgin Media Hub 3. We would like to show you a description here but the site won’t allow us. Bene upgraded from a hub 3 to a hub 5 1gig service. FPL ON Call box attached to AC flashing green light, not solid green light. Remember: Once the Hub is reset, it will. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Do this now if needed, as it's a £25 fee if done later. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Started yesterday and mega slow internet. £29. on 18-09-2023 15:45. The WPS button is just above the Virgin Media logo. An Ethernet cable – The. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. We would like to show you a description here but the site won’t allow us. The 'loss of connectivity' light is different and I have seen it before. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. Just upgraded and received a hub 5 yesterday. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. Mumfordd04. We would like to show you a description here but the site won’t allow us. Find your router’s power button and press it to do this. For a brief period, press and hold the power button, then let go. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. Would appreciate some advice. Switch on the power button. on 30-09-2020 17:56. iconiccm @iconiccm. WiFi box has had a flashing green light all day. I’m going to do a hub factory reset sometime today to see if that resolves the issue. This flashes during set up, and then stays green for 2 minutes when you're done. Feb 7, 2020. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. HUB 5 Flashing Blue Light. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. Hub 4 stuck with flashing green light. Keeps flashing a white light. Flashing Red: Uh-oh, there’s a problem. Options. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. Any help greatly appreciated. Fan Failure . I followed all instructions and I can see green wifi icon and green light blinking. Hi all, Using F-type coupler connected to wall socket but no internet connection. Bad plug contacts are most likely to blame for the problem. We would like to show you a description here but the site won’t allow us. Check for a known local fault on 0800 561 0061 - it is an automated service. The Wi-Fi light: If this is blinking or solid green, the Wi-Fi is working as normal. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. on 19-05-2023 21:46. Hello, my wifi pod is not working anymore. Plug each one into a mains socket and switch on. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. First installation and flashing green light. Can anyone provide a solution (other than calling out an engineer for now). White. Checking the Indicator Lights. I use an NTL TV socket for broadband. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. 0800 953 9500. Flashing Green & Red = possible power cable issue. There's no official status of an orange light on the Hub 3. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. Virgin Media; My Virgin Media; Shop;. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. I checked my router and it has a flashing blue light. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. The Virgin Media Hub 5 light at the front let's you know what is g. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. You may have a loose connection somewhere along the line. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Thank you so much for your post and welcome to the community forums, it's great to have you here. Rebooted several times, and waited for hours to download the update. com The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. Virgin said it was the new software update colour. Virgin Media Hub 5 Light Status Overview. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. The power light will remain on. 5. Options. The only way it works now is to connect it via Ethernet cable. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. We would like to show you a description here but the site won’t allow us. The red light indicates that there’s no connection to Virgin’s network. Connect the white cable properly to the Virgin media wall socket. Do I plug the broadband into it now? - 5444812. Hub 5 green flashing light. Virgin Phone Switchover. It isn’t on during normal use, but turns red if there’s a problem. We would like to show you a description here but the site won’t allow us. Thanks for this. Can you please ensure the following: Out in the open. For £76 a month this shouldn’t be happening. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. It keeps flashing green and then flashing white and my connectivity is still in and out. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. We would like to show you a description here but the site won’t allow us. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. We would like to show you a description here but the site won’t allow us. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. . these are from yesterday and today. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. 106K views 3 years ago. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. It's happened 2 other times (always after power outages) and I've been able to get it working, but this third time I can't get it to boot up. 10 If you have more than one WiFi Booster you will. Hey folks. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. The initial few days internet was fine, today suddenly the Hub light went green. The stream box itself works okay, I tried switching it off and on and when I manually turned the TV on I can see the Stream service. Hi, I have come home to my main V6 box constantly flashing multiple colours. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. Even phoned VM to activate the router and got a text confirming it has been activated. 11-02-2023 13:45 - edited 11-02-2023 13:47. We would like to show you a description here but the site won’t allow us. I have checked the service status in my area and it says no issues. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. £5. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. If you’re having a problem with your Virgin Media broadband connection, you might well see a red light on the Virgin Media Hub 4. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. We would like to show you a description here but the site won’t allow us. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. BLINK Fast or Solid for the Super Pod. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. As soon as the hub is ready, you will see the white power lamp. Step 1. Solid White; Red Light; Dim White Light; Green Light; Blue Light; Flashing White; Slow and unresponsive internet; Understanding Your Router Lights; Conclusion: LEDs And Their Meanings; Hub 4 Features at a Glance 4 Ethernet ports. This worked! Thank you. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. 1 ACCEPTED SOLUTION. If the lights indicate a problem, try the next. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. ) N/A. Hub 3 Base LED keep flashing Green light on initial install. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Customer Support are on 150 or 0345. The service status in our area shows no issues. This means that there is an issue with the telephone system. Try a reset as this. on 09-08-2023 15:21. Flashing green: The Hub 3 is starting up. Manage Your Account. Now, navigate to the Advanced Settings, then click on Wireless. Hub 5 flashing green light.